Fujoshi Mart is based from Toronto, Canada so pre-order items will take extra time to get here from Japan. Sometimes we will receive delays from our dealership too so please be patient with us ^^.

Please note that all sales are finals so there will be no cancellation, return, refund, or exchange in any circumstances. 

*HOW DOES PREORDER WORKS?*
Pre-Orders made will be automatically processed at the time of purchase; however, the item will not be shipped out until I received the item from dealership in Japan.

*PURCHASING ORDER WITH PREORDER*
If you make a purchase with a pre-order that will not come out until a later date, your order will be shipped together once the pre-order is released. If you order two pre-order items that have different release dates, they will be shipped together once the last pre-order becomes released.

If you want me to ship your items separately, please contact me and we could sort it out.

Please note that I don't accept cancellation on any preorder on any circumstances unless if there's problem from dealership.